Backup Exec 12 and ISA 2004

If you need to install the remote agent and then backup an ISA2004 server you need to do the following for communication harmony:

Create user-defined protocol:

Bexec 1025-65535TCP outbound

Create rule for Backup Exec using protocol above plus both RPC protocols from and to both Backup Server and ISA for all users/custom group.

This could still be "tweaked" further by narrowing the port range down to the commonly used ports (check your ISA log). Beware though as these ports are dynamic and could change - hence the range.

Also worth checking the "Backup Exec Remote Agent for Windows Systems" service is running. It should be set to automatic but if you are having problems start it manually.

If your ISA box is picky, also create a protocol "Bexec 10000TCP outbound" to see if this facilitates communications. Also try restarting all the Bexec services on your Backup Server.

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